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EXIN VERISME (VeriSM™ Essentials) Certification Exam provides professionals with a globally recognized certification that validates their knowledge and understanding of the VeriSM™ approach to service management. VeriSM™ Essentials certification exam is an excellent way for professionals to demonstrate their expertise in service management and boost their career prospects. The VeriSM™ framework is becoming increasingly popular among organizations, and professionals who are certified in VeriSM™ are in high demand in the job market.

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EXIN VeriSM™ Essentials Sample Questions (Q14-Q19):

NEW QUESTION # 14
What is a key benefit of cloud?

A. Enhanced internal communication
B. Increased quality of the infrastructure
C. Increased speed of infrastructure service
D. Reduced operating risks

Answer: D

NEW QUESTION # 15
What is the best description of shadow behavior?

A. Creating a tribal system where team members are overshadowed by others
B. IT service provisioning being so good that consumers are unaware of IT
C. A junior observing a senior by doing job-shadowing and learning on-the-job
D. Implementing systems or solutions without explicit organizational approval

Answer: A,D

NEW QUESTION # 16
How does continuous delivery positively impact change control processes?

A. It impacts the processes through automated testing facilities.
B. It impacts the processes through delivering more information.
C. It does not impact the change control processes.
D. It impacts the processes through less rigorous change control.

Answer: A

NEW QUESTION # 17
What is the main reason VeriSM re-defines traditional service management?

A. VeriSM regards the entire organization as the service provider with capabilities that work together.
B. VeriSM focuses on the big picture and does not provide practices for specific organizations.
C. VeriSM divides service management within an organization into separate entities so all entities can work autonomously.
D. VeriSM incorporates new technologies and therefore helps IT departments with digital transformation.

Answer: A

NEW QUESTION # 18
VeriSM introduces the concept of the Management Mesh. This combines the four elements of resources, management practices, environment and emerging technologies to create and deliver products and services.
In which element should frameworks such as ITIL or methodologies such as COBIT be included?

A. Emerging technologies
B. Management practices
C. Resources
D. Environment

Answer: B

NEW QUESTION # 19
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